At The Cozy Hive Bike Store, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.
1. Information We Collect
We may collect the following types of personal information:
- Personal Identification Information: Name, email address, phone number, billing/shipping address, payment details, and other information you provide when placing an order.
- Non-personal Information: IP address, browser type, language preferences, referring site, and date/time of visits.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders.
- To communicate with you regarding your orders, including shipping updates and promotions.
- To improve our website, products, and services.
- To respond to customer service inquiries and provide support.
- To send marketing and promotional emails (if you have opted in).
- To prevent fraud and ensure the security of our website.
3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your shopping experience. Cookies help us remember your preferences and improve our website’s functionality. You can control the use of cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our site.
4. How We Protect Your Information
We implement security measures to maintain the safety of your personal information. These measures include encryption, secure servers, and restricted access to sensitive data. While we take reasonable precautions, no method of transmission over the internet is 100% secure.
5. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with trusted third-party service providers to facilitate the processing of orders, payment processing, and delivery. These third parties are bound by confidentiality agreements and are not allowed to use your information for other purposes.
We may also disclose your information if required by law or to protect our rights or property.
6. Your Rights and Choices
- You have the right to access, update, or delete your personal information. If you wish to modify or remove your data, please contact us at support@thecozyhive.shop.
- You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link in the email or by contacting us directly.
7. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review the privacy policies of any external sites you visit.
8. Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13 years of age. If you believe that we have inadvertently collected information from a child under 13, please contact us immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the last update will be reflected at the bottom of the policy. We encourage you to review this policy periodically for any updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: support@thecozyhive.shop